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          HOME > Products > DG Module Warranty
          DG Module Warranty
          Limited Warranty for Amerisolar Double Glass PV Module(s) 2017
           
          1、Ten (10) Year Limited Product Warranty
           
          Worldwide Energy and Manufacturing USA Co., Limited (hereafter is referred to as “Amerisolar”) warrants its
          Photovoltaic Module(s) (PV Modules), including factory-assembled DC connectors and cables, if any, to be free
          from defects and/or failure specified for a period not exceeding ten (10) years from the date of sale as shown
          in the Proof of purchase to the Buyer.
           
          The Product Warranty for PV Modules(s) covers (Applicable under normal application, installation, use and
          service conditions): 

          1) Failure due to defective manufacturing:
               a) Failure due to oxygenation/distortion of aluminum frame;
               b) Cracking of the front glass surface due to foreign objects inside the glass;
                    Note: This warranty shall not apply to cracking of glass caused by external shock from flying objects or
                    by external stress.
          2) Failure due to defective materials:
               a) Failure due to defective or malfunction of the junction factory-assembled cables and male/female
                   connector.
          3) Non-conformity to specifications due to faulty production and/or inspection processes.
           
          If PV Module(s) fails to conform to this warranty, Amerisolar will repair or replace the PV Module(s), at
          Amerisolar’s sole option.
           
          The remedies set forth in this clause 1 shall be the sole and exclusive remedies provided under the “Limited
          Product Warranty”.
           
          This “Limited Product Warranty” does not warrant a specific power output, which shall be exclusively covered
          under Clause 2 hereinafter (“Guaranteed Peak Power Limited Warranty”).
           
          2、 Guaranteed Peak Power Limited Warranty-30 Year Limited Power Output Warranty
           
          Amerisolar warrants the power output for PV Modules for a period of Thirty (30) years from the date shown in the
          commercial invoice to the Buyer. Any loss of power output of the nominal power output specified in the relevant
          product data sheet and measured at Standard Test Conditions (STC) for the Product(s) shall not exceed
          2 % during the first year. 0.62% per year from the 2nd year to the 29th year and ending with 80% in the 30th year after the warranty
          start date.
          If the PV Module(s) exhibits a power output less than the above warranted power, provided that such loss in
          power is determined by Amerisolar to be due to defects in material or workmanship during manufacturing
          and not due to faulty installation, Amerisolar will at its sole option replace such loss in power by either providing
          additional Module(s) to the Customer to make up for such loss in power, or by repairing or replacing the defective
          Module(s).
           
          The remedies set forth in this Clause 2 shall be the sole and exclusive remedies provided under the “Guaranteed
          Peak Power Limited Warranty”.
           
          3、 Exclusions and Limitations
           
          All warranty claims must, in any event, be filed within the applicable warranty period.
           
          The “Limited Product Warranties” and the “Guaranteed peak power Limited Warranties” do not apply when:
          1) The product is improperly installed;
          2) Defective components in the construction on which the module is mounted;
          3) The product is subjected to inappropriate handling, including handling during transportation or storage;
          4) The product is installed in a mobile or marine environment, subjected to improper voltage or power surges,
          or subjected to abnormal environmental conditions (such as acid rain, salt damage or other pollution);
          5) Inappropriate maintenance, including maintenance by an unauthorized service technician or
          non-conformance with Amerisolar´s user manual, is performed on the module;
          6) The product is subject to external accidents such as fire, explosion, and civil disorder;
          The Product´s type, labels, nameplate or module serial number is changed, erased or made illegible;
          7) Other unforeseen circumstances or causes outside Amerisolar´s control including, but not limited to, surges,
          lightning, earthquakes, typhoons, hurricanes, tornadoes, volcanic action, floods, tsunami snow damage, etc.

          The “Limited Product Warranties” and “Guaranteed peak Power Limited Warranty” cover only the transportation
          cost for reshipment of any repaired or replaced PV Modules(s) to the place of installation, and do not cover any
          transportation charges for the return of PV Module(s) to Amerisolar, customs clearance or any other costs related
          to installation, removal, or reinstallation of the PV Module(s).
          Warranty claims will be honored only if the product can be identified as being manufactured by Amerisolar, as
          indicated by product label, serial number, etc.
           
          4、 Limitation of Warranty Scope
           
          Amerisolar shall not be liable for any incidental, indirect, consequential or special damages, howsoever caused.
          Loss of use, loss of profits, loss of production, loss of revenues are therefore specifically but without limitation
          excluded. Amerisolar´s aggregate liability, if any, in damages or otherwise, shall not exceed the purchase value of
          the PV Module(s) as paid by the Buyer.
           
           
          5、 Obtaining Warranty Performance
           
          This “Limited Warranties for PV Module(s)” are applicable only to Buyer who has purchased the PV Module(s)
          directly from Amerisolar.
           
          1) An immediate notification shall be filed directly to Amerisolar. Together with the notification, the Buyer should
             provide a description of the claim, the corresponding module serial number(s), and Proof of Purchase such
             as a commercial invoice.
          2) The return of any PV Module(s) will not be accepted unless prior written authorization has been given by
             Amerisolar.
          3) Any replaced Modules shall become the property of Amerisolar. Amerisolar shall have the right to deliver
             another type of PV Module(s) (different in size, color, shape and/or power) in case production has been
             discontinued at the time of the claim. The repair or replacement of the PV Module(s) or the delivery with
             additional PV Module(s) does not cause the beginning of new warranty terms, nor shall the original terms of
             the “Limited Product Warranties” and the “Guaranteed Peak Power Limited Warranty” be extended.
          4) This warranty is transferable when product remains installed in the original location.
          5) Buyer shall notify Amerisolar immediately after discovery of any claim under this Limited Warranty by letter,
             facsimile or e-mail specifying each alleged claim including evidence of the claims (photos of defective
             modules and QC stamps) and the serial numbers of the Product(s) at issue.
           
          Worldwide Energy and Manufacturing USA Co., Limited
          T & F: +86 21 62115205
          E-mail: aftersales@weamerisolar.com
           
          6、Disputes
           
          In case of any discrepancy in a warranty-claim, a test-institute such as Fraunhofer ISE in Freiburg/Germany, TÜV
          Rheinland in Cologne / Germany, or ASU Arizona State University shall be involved for final judgment. All fees
          and expenses shall be borne by the losing party, unless otherwise awarded.
           
          7、Validity
           
          This limited warranty for PV Module(s) shall be from October 1, 2017 and shall apply to all PV Module(s) sold
          to the Buyer after this date. This shall be valid until an updated revision is issued.
          Contact Us
          • E-mail: sales@weamerisolar.com

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